Clwyd Probert | The 5 Step Process to Booking a Sales Meeting
- Department: Marketing

Overview
This system outlines a sales prospecting process to book more sales meetings. It is designed to be scalable and provide your sales team with consistent leads.
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System Architect: Clwyd Probert
Website: www.whitehat-seo.co.uk
Generated as part of the www.BusinessSystemsSummit.com
Video
The Process
The Setup: Build a list of potential prospects and do your research on them.
- Ensure you’re clear on who your target audience is and the problem your product/service solves for them.
- See additional resource: Chet Holmes “Dream 100 Strategy” video below.
Step 1: Reach out to prospects for the first time via email.
- Send email “Email Template 1”
- Always customise email templates based on data collected from your research.
- Suggestion! Allow the prospect to pick their booking time by providing them with a link to your calendar with booking options.
Step 2: Follow up with your first voicemail.
- If you don’t hear back within 3 days from your first email, follow up with a voicemail.
- Example voicemail script:Hi , we connected through . I wanted to connect in person and see if I could be of any assistance. We have experience helping <CUSTOMER POSITION> in the with , and .
Please give me a call. , . My phone number is .
- Example voicemail script:Hi , we connected through . I wanted to connect in person and see if I could be of any assistance. We have experience helping <CUSTOMER POSITION> in the with , and .
- Suggestion! Create your own voice mail script to help keep the message short while still including all the most important information.
Step 3: Email prospects for the second time.
- If you still haven’t connected with the prospect, send “Email Template 2”.
- Provide specific ideas about how you can help the prospect. Remember, with every email, provide value to your prospect – that will differentiate you from the majority of the other salespeople.
- Suggestion! Create a landing page with information about you, your work and a brief of what the exploratory call is.
- Consider adding additional touchpoints by sending valuable information like blog posts, the research you conducted.
Step 4: Follow up with your last voicemail.
- The goal here to is to add some “take away” pressure by letting the prospect know this is the last time you will call them.
- Example script: “The Breakup Voicemail”Hi , I tried to contact you a couple of times since we connected via and I don’t think I’ve received a reply from you.
I will send a follow-up email with my contact details if you’d like to get in touch. If I don’t hear from you I’ll assume that you don’t need our help with anything further at this stage and hope that you found the information that I sent over to be useful.
This is from . Call me on if you’d like to pick up on this.
- Example script: “The Breakup Voicemail”Hi , I tried to contact you a couple of times since we connected via and I don’t think I’ve received a reply from you.
Step 5: Send “Email Template 3” – the final email.
- Note: The breakup email tends to have the highest response rate.
- Remember to customise your response based on the prospect’s reply.
Step 6: Review and improve your system based on measured results.
- Build your touchpoints up to 6-8 and alternate emails with calls – always leaving voice messages. Consistency is the secret to success with this strategy.
- Use a marketing and sales platform like HubSpot to automate your emails and follow up notifications (alternatives are ActiveCampaign, Infusionsoft, Ontraport).
- Note: Every industry is different and as such it’s important to measure responses and keep tweaking your approach till you get it “just right.”