Brad Sugars | 5 Steps to Better Management and Leadership

Step 1: Create detailed and specific job descriptions for each of your top 10 employees.

• Make sure your people know what their job is, what they are expected to do, and the timeframe it should be done in.
• For the majority of employment positions, use a checklist and systemization.

Step 2: Create a culture of to-do lists, accountability and regular meetings with a specific purpose.

• Every day, team members create a daily list of their tasks for the next day. The manager checks these lists and makes sure tasks are prioritised.
• Every Friday, have each team member create a list of what needs to be done in the following week.
• On Monday morning have a weekly “work-in-progress” meeting with your people.
  • Suggestion: Go through each weekly list and communicate, setting time frames by which jobs should be done.
• On Thursday have a one-on-one meeting with each team member.
  • Go over their weekly list, their key performance indicator and where they are with what they are doing.

Step 3: Identify key performance indicators and measure the activities and performance of your employees.

Step 4: Build tailored training programs for each employee.

• Profile your team, to understand their behavioural analysis and offer them training to improve their performance.

Step 5: The Five Pillars of Leadership

• Communicate with your team what is happening (what, where, how). Set and communicate the goals.
• Communicate the vision and the mission of the company.
• Communicate the company’s culture.
  • Suggestion: If you haven’t documented your culture, visit Brad Sugars website actioncoach.com and take a look at their 14 points on culture.
• When recruiting, find the right people and hire the best of the best.
• Every day, communicate recognition to someone in your organisation.