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Stage 7. Optimise

The seventh stage in SYSTEMology involves creating a dashboard that gives you visibility into your business and then beginning the process of optimisation. We identify the problems, make system improvements and then monitor the results.

When the team becomes unconsciously competent in this skill, it unlocks the door to complete business reliability.

Highlights from this chapter include:

  • Why trying to imitate McDonald’s is hurting your systems development.
  • Why watching too many metrics causes confusion and slows progress.
  • How to make systems improvement simple, fun and automatic.
  • The simple secret to accelerating your business optimisation.

Action Steps

  • Step #1: Create a CCF dashboard to measure performance.

  • Step #2: Spot the problems.

  • Step #3: Begin optimisation.

Resources & Downloads

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