
The third stage in SYSTEMology is to capture the knowledge from your team and turn it into a shareable system.
In this chapter, I will quite literally share the system for creating systems. The name sounds funny, but one of the primary reasons people struggle to systemise their business is precisely because they don’t have a system to guide them.
Highlights from this chapter include:
- Why creating systems should ALWAYS be a two-person job.
- Rock solid strategies to get ‘buy-in’ and cooperation from EVERYONE in your business.
- What is a systems champion and why they’re essential for building a systems-centred business.
- Why flowcharts and screenshots suck when creating systems and processes.
Action Steps
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Step #1: Using your Departments, Responsibilities & Team Chart (DRTC) as a guide, create a timeline and get to work extracting your systems. You can prioritise based on solving problems you know currently exist within the business.
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Step #2: Follow the System for Creating Systems for each identified system.
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Step #3: Identify how you will maintain momentum. Will you use rewards, punishments or both to keep your team on track?
Resources & Downloads
Recommended screen capture software: